Find Solutions, ask questions, and share advice with other HP product owners. Are you accessing the printer web app via IE, Chrome, some other browser from Linux, or what? The Color Usage Job Log allows you to monitor color ink usage and which users are printing in color. See the user guide that came with your product to see how to print a Configuration page at the control panel. I could not find any relevant diagnostic information in the printer software.
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How does HP install software and gather data? Sign up using Facebook. Europe, Middle East, Africa. Sadly, the problem has recurred only a few days after the factory reset. Connect the printer to a wireless network.
Tell me what you're looking for and I can help find solutions. However, at least you do not need a new set of SETUP cartridges as the printhead is not new, and a few settings, such as functions administratively disabled through the EWS, are retained. Sign up or log in Sign up using Google. In the Address or Go to field, type the IP address that is assigned to the product for example, http: Access the Protect Stored Data feature from the Security menu in the left navigation pane, as shown in the below figure.
Europe, Middle East, Africa. Support Forum Join the conversation! View the jobs the printer is handling. Access the Access Control feature from the Security menu in the left navigation pane, as shown in the below figure.
HP OfficeJet Pro X series - Access the HP Embedded Web Server (EWS) | HP® Customer Support
Scan documents from the web browser. View the reports available for the printer.
Might be some weird bug in the EWS, who knows? For more information on Access Control, see Access Control.
I'd have to contact HP to sort this out. This document is for network-connected HP printers. Printers using firmware BR embedddd older use the old EWS interface and do not have access to the new printer features that are included in firmware versions DR or newer. A ' You cannot use this function because it has been disabled ' message displays. Click Settings in the top menu, click Securityand then click Administrator Settings.
Please try again shortly. Anonymous Usage Information Storage and HP Cartridge Protection are available under Preferences in the left navigation pane; however, they now lower down in the menu list, as shown in the following table.
Home tab display features Feature. See the user guide that came with your product to see how to print a Configuration page at the control panel.
Please try again shortly. Furthermore, the printer hung while I ran a factory reset from the Settings menu, forcing me to manually power it off.
Conserve energy by scheduling the product sleep delay so that the product will go into sleep mode after a hl of time of not being used.