Please click "Accept As Solution" if my help has solved your problem. Microsoft Windows 7 bit. How did you obtain the product-key? Immediately press the Escape key repeatedly, about once every second, until a Startup or Select Boot Device Menu opens. HP does not include recovery discs in the box its personal computers as the recovery software comes on the hard drive.
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You can look online for Recovery Media starting with the linked paged: Factory Reset - Reset the computer by erasing the entire drive and restoring to the factory setup.
They have the Product Key but that only install Windows not all the drivers they need. Check the product number on your computer identification label to confirm the recovery media works with your specific model.
Message 5 of How do you repair a windows instalation without having the OEM??? I intend to do a fresh install but now i do not have any installation media. Try all other system recovery options before ordering a recovery kit from outside HP.
Information and links in reclvery thread may no longer be available or relevant. In some cases, you may be able to order a USB stick instead of hmoe. The old hd died, so I got a new one hence just need the win 7 iso to use with the product key on the sticker.
If no confirmation screen displays, continue with the next step.
Please contact the device manufacturer for software recovery options. Problem here is if they don't know how what or how to install the wiindows this still will not help them. If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your filesand then click Next.
Message 4 of 8. Microsoft Windows 7 bit.
I need to reinstall Windows 7 Home Premium to my HP Pavillio - HP Support Community -
After you get through, stay on the line until you are finally able to talk to some one -- it can take a while! And I know for a fact they will ppremium back and ask what drivers and software do they need to get everything working and this will only compound the problem.
Message 5 of 7. This topic has been archived.
JimKr52 Happy to hear you are back up and running. Both recovery disk 2 and disk 3 were faulty. I have the same question. The computer restarts several times during the process. Turn on the computer, and then insert the first recovery disc into the drive. Turn on the computer and repeatedly press the F11 key, about once every second, until Recovery Manager opens.
Please visit Microsoft Support Contact Us page for assistance. Hello; Allow me to welcome you to the HP forums! Support Sent Recovery Discs can take as long as 4 to 6 hours to complete system recovery, but recovery discs that you create often take less hpme to recoveyr system recovery. The error message is as follows: As long as you use your key, it should still be OK. I have the same question. Please click "Accept As Solution" if my help has solved your problem.